SHIPPING POLICY

A Legal Disclaimer

Orders are placed every day, all-day ling. however shipping is only done Monday to Friday.

PLEASE NOTE: shipping COMPANIES ARE THIRD PARTIES THEREFORE WE DO NOT HAVE CONTROL OVER THEIR OPERATIONS. ONCE THE PARCELS HAVE LEFT OUR HANDS IN TO THE HANDS OF THE COURIER SERVICE COURIER DETAILS WILL BE PROVIDED FOR BETTER COMMUNICATION WITH THEM.

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.